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Kangaroo Technical Support





Kangaroo Maintenance --General FAQ's

(Select a question and Scroll down. The answer will appear below!)

I have an old Kangaroo or it may be another brand motorcaddie. Can I still use it for a trade-in?
What if I should encounter a problem with my Kangaroo after I purchase one?
When I return my Kangaroo who is responsible for the freight costs?
What about warranties on your other products?
Do I always have to return the entire motorcaddie to Kangaroo for maintenance work?
I am worried about sending in my unit. It is old and I don't want to invest a lot of money in its repair. How do I get an estimate before any work is complete?
I have returned my motorcaddie for a repair, how long should it take before I get it back?
I love to tinker with things and am proficient in repairing objects; may I become a repair center for your product?
There is no repair center in my geographic location. I have a friend that always works on things for me. Can he/she work on my Kangaroo?
My Motorcaddie is still under warranty. Do I need to return it to Kangaroo for repair?
Do I need to stock parts for my Kangaroo motorcaddie?


General FAQ's Answer






         Kangaroo Products Company    —    111 Kangaroo Drive    —   P O Box 607   —   Columbus    —    North Carolina    —    28722        
Phone   828-894-8241      —     Fax   828-894-2718
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